Your 4G LTE speed range will depend on your device as well as the factors described above. Your speed range will also depend on the high-speed data allotments associated with the data plan you have selected. For Simple Choice customers, if your data plan features a designated allotment of high-speed data, data used by certain speed measurement applications will not count against that high-speed data allotment. See the full list here.
The results from some speed measuring applications may show current network speeds, rather than the reduced speed that is currently available to you. A link to a speed test that will show your reduced speed will be sent to you via text message once you have reached your monthly high-speed data allotment. In addition, a link to a speed test that will show your reduced speed will become available on your handset once you have reached your monthly high-speed data allotment. We engineer our network to provide consistent high-speed data service, but at times and at locations where the number of customers using the network exceeds available network resources, customers will experience reduced data speeds.
Streaming video optimization improves overall data usage management of the network, resulting in greater network speeds and throughput for other customers using data because less network payload is dedicated to video. For customers on limited high-speed plans, optimization also helps customers stretch their high-speed data while streaming video.
For video that is not self-optimized by the video provider, we adjust the delivery rate for streaming video, which causes the video to be delivered in lower resolutions and to use less data. Video optimization occurs only for data streams that are identified by our packet-core network as video or where the video provider has chosen to establish protocols to self-optimize its video.
Some videos, like those consumed via VPN or while tethering, may be difficult to identify as video and therefore cannot be optimized. The streaming video optimization process applies to all content identified as video regardless of the content itself or the website that provides it. It may also affect the speed of video downloads. Video streaming optimization, when connected to the cellular network, delivers a DVD quality up to 1. HD , which is better suited for larger screens.
Customers on our Magenta plan, where DVD quality video optimization is always enabled, may choose to activate and enable a feature where video streams at speeds that provide HD video capability typically p in the United States by adding Magenta Plus. Some of our data plans include the enabled Binge On feature, which customers may choose to disable and re-enable at any time. Some of our plan options feature a customer-chosen high-speed data allotment with reduced speeds on our network after the high-speed allotment is exhausted, so customers can choose the combination of high-speed data and price that is right for their needs.
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Unlimited high-speed data customers do not have a specific high-speed data allotment on their device, however, and customers on limited high-speed plans may have extremely high data usage under certain circumstances, including if they access significant amounts of data that does not count against their high-speed data allotment. Some network management for these scenarios is required, because very heavy data usage by even a few customers at times and places of competing network demands can affect the network performance for all customers.
Heavy Data Users will have their data usage prioritized below the data usage including tethering of other customers at times and at locations where there are competing customer demands for network resources, which may result in slower data speeds. Smartphone Mobile HotSpot tethering data is also included in this calculation. To help avoid application of this practice, and reduce mobile data consumption, customers can set automatic updating of apps, podcasts and file downloads to run off Wi-Fi making sure to connect to Wi-Fi to update applications and system periodically.
Similarly, while we permit tethering pursuant to the terms, conditions and allotments of your data plan, significant Smartphone Mobile HotSpot tethering usage can affect on-device network performance for all customers. To ensure the best possible on-device experience for the most possible customers, and to minimize capacity issues and degradation in network performance, we prioritize on-device data except that of significant data users, as described above over tethering data at times and at locations where there are competing customer demands for network resources, which may result in slower tethering speeds.
This will be the case in the vast majority of times and locations. At times and at locations where the network is heavily loaded in relation to available capacity, these customers will likely see significant reductions in data speeds, especially if they are engaged in data-intensive activities. Customers should be aware that these practices may occasionally result in speeds below those typically experienced on our LTE networks, including a greater likelihood of reduced speeds in the lower end of the speed ranges.
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Depending on the extent of network congestion, these customers may notice more frequent impacts to some video streaming, file downloads, and other high-bandwidth activities. You can check your data plan usage at any time by signing in to my.
Customers select how much high-speed data they receive under their service plan. If your total high-speed data usage exceeds your selected high-speed allotment during a billing cycle, we reduce your data speed to 2G speeds kbps for the remainder of that billing cycle. Some high-speed smartphone data plans include a data allotment for Smartphone Mobile HotSpot tethering ; after that allotment is used, tethering is slowed to up to 2G speeds kbps for the rest of the billing cycle. The Magenta plan includes a set amount of tethering at up to 4G LTE speeds, and then continues at up to 3G speeds kbps.
Customers may choose to activate an add-on feature for a set amount of tethering at up to 4G LTE speeds. Depending on the capability of your device, tethering your device to other lawful devices is permitted up to 10 devices, pursuant to the terms, conditions and allotments of your data plan. Some video consumed while tethering may be difficult to identify as video and therefore cannot be optimized.
If you are a Heavy Data User and use a device as a mobile hotspot for the majority of your use over an extended period of time, we may contact you to discuss your plan and your options. If you use your data plan in a manner that could interfere with other customers' service, affect our ability to allocate network capacity among customers, or degrade service quality for other customers, we may suspend, terminate, or restrict your data session, or switch you to a more appropriate data plan, or terminate your service.
See our Terms and Conditions for a list of prohibited uses. Scroll to top.
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