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It sounds like it might be helpful to connect you to one of our Office support agents. Contact Support. On the Accounts screen, tap the Exchange Account you want to remove. Scroll down and click Delete Account. A Delete Account warning window will open. On the Delete Account warning window, click Delete Account to finish. You have successfully deleted your Exchange account.
Android Use the instructions below to remove an Exchange account on your Android device. The Email screen will open. On the Email screen, bring up the settings menu and tap Accounts.
Press and hold the Exchange Account you want to delete until the Menu window opens. On the Menu window, click Remove Account. A Remove Account warning window will open.
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Open Apple Mail. You can also remove an account from your device. This doesn't delete the account, but it does remove email and other content associated with the account from your device. During the waiting period, your account is marked for closure but it still exists. If you want to reopen your Microsoft account, just sign in again within that 60 days. Need more help?
Email Microsoft support. Chat with Microsoft support. Skip to main content. Select Product Version.
- Video of the Day.
- To close your account.
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All Products. When you close a Microsoft account, whether because you no longer need it or because it's a duplicate account, Microsoft wants to make sure of two things: First, that it's really you, not someone else trying to close your account. Second, that you're not leaving anything important behind that you're going to need later.
Before you close your account. Select any heading below to learn more about what to do before closing your account: Show all. Use the money in your account Spend any remaining money in your Microsoft account by buying digital content from Microsoft Store. Cancel any subscriptions associated with your account If you have subscriptions to services like Office , OneDrive, Xbox Live Gold, or an ad-free Outlook.
Let people know how to reach you If the email address associated with your Microsoft account ends in outlook. During the waiting period, however, your inbox will continue to receive email messages.
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If the email associated with your Microsoft account is from a different provider like gmail. You can set up an automatic reply to let everyone know that the account is going to be closed, and tell them where to send email to you in the future. Sign in to your Outlook. Save your files and data If you've used a Microsoft service to store any file or info associated with your closed account, you won't be able to access it.
For example: Email, documents, and photos you've stored in Outlook.
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Personal data you've stored on HealthVault. Purchasing info at Microsoft. Portfolio data on MSN Money. Messenger contacts added to Skype. For more info about backing up your contact list, search the Skype support page. Product keys for any products you've purchased with this Microsoft account. Your installed software will continue to work, but you'll need the product key if you ever want to reinstall the software, or install it on a new device.
Manage your kids' Microsoft accounts If you manage a child's Microsoft account, their account stays open when yours is closed. Use your remaining Online Commercial Support benefit If you've purchased Online Commercial Support using this Microsoft account, you must use any remaining benefits or they'll be lost.
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There are two types of support benefit packages available: Single incident support. Go to My Support Requests and look at your case history. If your case is closed, you can close your Microsoft account. If your case is still open, you should wait until it's closed before you close your account.
If you close your account too soon, you won't be able to get any potential refunds. Five-pack incident support.